Last Updated: 18 March, 2024

Privacy Policy

Introduction

Basal Analytics is dedicated to providing top-tier Data Analytics and Decision Science solutions and services to a global clientele. In the course of our operations, we prioritize the utmost care and vigilance to ensure the privacy of every individual who engages with our services and solutions is respected and protected, in strict adherence to all relevant laws and regulations. We outline below the methods and circumstances under which personal data is collected and utilized by Basal Analytics for legitimate and lawful business purposes. This document further clarifies how we safeguard and uphold the rights of individuals whose personal information is in our possession. We urge you to thoroughly examine our Privacy Statement before submitting any personal information to us. By continuing to use our website and providing your personal data, you acknowledge and agree to our Privacy Statement. Consistent with applicable legal and regulatory requirements, Basal Analytics will obtain your explicit consent for the collection and use of your data in certain situations, as necessary.

    Our Pledge to Adherence to Privacy Laws and Standards

    At Basal Analytics, we are unwavering in our commitment to implementing and adhering to leading standards, frameworks, and best practices to bolster our Data Protection protocols and compliance efforts. Our dedication extends to observing the Privacy acts and regulations pertinent to the countries and regions where our business operates, and where we deliver our Solutions & Services. This includes adherence to the General Data Protection Regulation (GDPR) of the European Union (EU), among others. Internally, we have established robust Information Security and Data Protection frameworks, underscored by our Information Security Management System, which is certified in accordance with the ISO/IEC 27001 standards. In our journey towards continuous improvement and a sustained focus on compliance with relevant laws and regulations, we may periodically review and update our Privacy Statement to enhance and strengthen our commitment to privacy. Should you have any inquiries or require further clarification, please feel free to connect at contact@basalanalytics.com

      Our Responsibilities as a Data Controller

      Basal Analytics collects and processes personal data in our capacity as a Data Controller in these key areas:

      • Throughout our Marketing and Sales operations, we gather information to promote and sell our Solutions and Services.
      • When you visit our website, we collect data either through specific web-forms or automatically, such as through cookies.
      • As part of our Visitor management protocols at our office premises.
      • The Basal Analytics website captures only the web browser details and operational data collected via Google Analytics.
      • We also manage personal data within our internal processes, including HR and Payroll, with established internal policies and controls.

      Our Function as a Data Processor

      Basal Analytics engages in the collection and processing of personal information as a Data Processor under these circumstances: Basal Analytics delivers Data Analytics and Decision Science solutions to our international clientele. While we do not directly interact with individuals or directly gather personal data from them during this process, our solutions do collect and process some personal data. This processing is conducted solely on behalf of our customers. As a Data Processor of Personal Information, Basal Analytics' activities are strictly limited to and governed by the specific Statement of Work (SOW) and Data Processing Agreement (DPA) established with our clients.

        Cookies Usage

        Basal Analytics employs cookies to store data like user preferences and session information. This practice aids in tracking your login details and activities on our website, enhancing security, and ensuring improved services upon your return to our site.

          Children's Privacy

          Basal Analytics does not cater to, engage with, or employ individuals under the age of 18, and our services and solutions are not directed at children. Consequently, as a Data Controller, we do not collect or process the personal data of individuals under 18 years of age.

            How We Collect and Use Your Personal Information

            l be utilized solely for the specific purposes for which it was gathered and for those purposes for which we have obtained your consent.

            • Technical and user-related data are collected to:Ensure the website is presented and performs optimally.
            • Monitor and analyze the system's performance and usage to ensure effectiveness and efficiency.
            • Proactively identify and address technical issues.
            • Provide troubleshooting and support.

            Data collected during the recruitment process will be used exclusively for recruitment-related purposes, in line with the consent you've provided and according to applicable laws and regulations.

            • Data stored in Basal Analytics systems is routinely backed up. This backup data is utilized solely for:Troubleshooting and data recovery.
            • Testing and verifying backup and recovery processes.
            • Testing and verifying backup and recovery processes.

            Data collected during the recruitment process will be used exclusively for recruitment-related purposes, in line with the consent you've provided and according to applicable laws and regulations.

            • Data stored in Basal Analytics systems is routinely backed up. This backup data is utilized solely for:Troubleshooting and data recovery.
            • Testing and verifying backup and recovery processes.
            • Testing and verifying backup and recovery processes.

            We do not engage in profiling or moBasal Analytics collects, stores, uses, and discloses your personal information with authorized personnel for the purposes outlined below:

              We only use personal data for the purposes stated in this Privacy Statement, for which we have obtained explicit consent, or as clearly outlined in our data processing agreements with our customers.

                Sharing of Personal Information with Third Parties

                Basal Analytics may share personal information with our affiliates, group companies, and/or third parties under strict confidentiality agreements. We might disclose such information to third parties for the following reasons:

                • To provide you with customer support services.
                • To fulfill our legal obligations.
                • To prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our website
                • To utilize services from third parties for enhancing and managing our services, as well as for data analysis and market research purposes.

                If required by a court order, government, or quasi-governmental agency, we will disclose your personal information as legally mandated. We may also share your personal information if we believe in good faith that such disclosure is necessary to respond to subpoenas, court orders, or other legal processes. In the case of a merger, acquisition, re-organization, or restructuring of the business, Basal Analytics and its affiliates may share your personal information, in whole or in part, with another business entity. Certain personal data may be shared with designated service/solution providers who act as sub-processors for specific purposes, such as marketing, recruitment and payroll services, and other technical services like email, spam filtering, analytics, monitoring, troubleshooting, etc. We mandate contractually that our agents, service providers, and affiliates processing personal data on behalf of the Services adhere to the same level of data protection as stipulated by relevant principles and laws.

                  Your Data Rights and Choices

                  In accordance with applicable local laws and regulations, you may have various rights concerning your personal data held by us:

                  • To access a copy of your personal data, along with details on how and why it is processed.
                  • To correct inaccurate personal data (this includes completing any incomplete personal data).
                  • To request the deletion of your personal data in our possession, considering specific circumstances and in alignment with our Cookie Policy.
                  • To ask for a limitation on the processing of your personal data under certain conditions.
                  • To transfer your data in a machine-readable format to another entity (or to yourself).
                  • To revoke your consent for our processing of your personal data, if our processing is solely based on your consent.
                  • To file a complaint with the relevant supervisory authority in your jurisdiction.